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Computer Problems? founder Cliff Hill |
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About Us |
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The Computer Problems? ® business was started in 2005 after our founder Cliff Hill decided that Wyndham city and its surrounds was not being adequately serviced by the existing IT businesses in the area. With over 20 years experience in IT Cliff recognized that the significant shift away from specialists towards low priced retail computer shops meant many small to medium sized businesses and home users were being left out unless they were prepared to do it themselves or knew exactly what they wanted. “It is all very well to walk into a shop and buy something straight off the shelf, but what if you don’t know what you need, and what do you do when things go wrong or don’t work as they should? Shops sell boxes, we provide full on-site service.” says Mr. Hill. |
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Indeed, many computer users and owners see IT as a tool to help them in their business or as an entertainment and communication device and just want them to work, leaving the fixing to specialists. “You don’t need to be a plumber to have hot water in your house”, claims Mr. Hill. “If my hot water isn’t working I get a plumber to visit me, not the other way around” Computer Problems? provides fast and local on-call, on-site, support to both businesses and home users. Whether you downloaded something you shouldn’t have and picked up a virus or some other nasty, or your PC is not running like it should we can help. Need to share a broadband connection or network your devices together, we’ve got the right advice and expertise to complete the job. Concerned about security or the right way to back up your important files, we can assess your needs and ensure things are secure and a continuity plan is in place. We also specialize in building hi-performance AMD ® processor PCs and Servers. Understanding the customer's needs allows us to offer a friendly and down-to-earth manner of service without the “geek-speak” which we believe is the key to guaranteed success. We regret, due to Apple’s proprietary nature of both the hardware and software, we do not service or repair Mac Systems. |
